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Retail Operations Leadership Position

1 month ago

Lincoln, Lincolnshire, United Kingdom Future Prospects Group Ltd Full time
Key Job Responsibilities

The ideal candidate will be responsible for managing the retail function, encompassing customer service and goods in. This is a diverse role requiring different shift patterns, with duties including:

  • Ensuring seamless new starter onboarding, incorporating comprehensive H&S inductions and training plans.
  • Overseeing a team of up to 32 individuals with ease.
  • Taking ownership and driving projects to successful completion independently.
  • Maintaining proficiency with Microsoft Office, email, and IT systems for streamlined processes.
  • Fostering a results-driven environment, setting KPIs, implementing incentives, and guiding the sales team to exceed targets.
About the Role

This Retail Operations Manager position offers an exceptional opportunity to join our dynamic Senior Management team at Future Prospects Group Ltd.

In this key role, you will be responsible for overseeing various aspects of the retail function, including customer service and goods in. You will work closely with our team to drive business growth and ensure operational excellence.

Requirements

To succeed in this role, you will need to have:

  • A strong ability to manage a diverse team with ease.
  • Proven project management skills, with the ability to drive initiatives to successful completion.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Proficiency in Microsoft Office, email, and IT systems, with the ability to implement streamlined processes.
  • A results-driven approach, with a focus on delivering high-quality outcomes.
What We Offer

We offer a competitive salary of circa £43,000 (£38,000 basic plus £5k bonus) and a range of benefits, including:

  • 30 days inclusive of Bank Holidays
  • Closed on Mother's Day & Father's Day
  • 20% staff discount
  • Company trips
  • Star of the Month Awards
  • Staff thank you & reward events

We are committed to creating a positive and supportive work environment that allows our employees to thrive. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.