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Learning Resource Advisor
2 months ago
Wiltshire College & University Centre is seeking a dynamic Learning Resource Advisor to play a pivotal role in supporting and enhancing the learning experience for students and staff. As a key member of our team, you will be responsible for bridging the gap between physical and digital resources, ensuring seamless access to information and materials.
Key Responsibilities- Dynamic Communication Skills: Develop strong relationships with diverse individuals, providing exceptional support and guidance.
- Problem-Solving Prowess: Embrace challenges as opportunities to innovate and find effective solutions, ensuring the highest standards of service.
- Customer Service Excellence: Deliver outstanding service, ensuring a positive experience for all users.
- Technology Confidence: Utilize various software tools to optimize resource accessibility and functionality.
- Level 2 (GCSE A-C) qualification or equivalent in English and Maths
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- A team player who can work collaboratively to achieve shared goals.
- Attention to detail and a commitment to maintaining high standards.
- Competitive salary
- 30 days, pro rata annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period.
- Automatic enrolment into the Local Government Pension Scheme
- Access to our Employee Assistance Programme (EAP)
- Discounts with a wide variety of retailers
- Free onsite car parking