Digital Support Specialist

1 month ago


Salisbury, Wiltshire, United Kingdom Wiltshire College & University Centre Full time
Job Title: Digital Advisor

Wiltshire College & University Centre is seeking a skilled Digital Advisor to support the college's digital-first strategy.

Key Responsibilities:
  • Provide frontline support to staff and students in the Learning Resource Centres, assisting with general IT use and resolving basic technical issues.
  • Promote digital resources and encourage online production among staff.
  • Deliver training to help staff develop digital skills and confidence.
  • Liaise with Learning Resource Coordinators and report updates to the ICT and Learning Resources Team.
Requirements:
  • Experience in providing exceptional customer service and interpreting individual requirements within a digital support role.
  • Level 2 (GCSE A-C) qualification or equivalent in English and Maths.
  • IT Qualification at minimum level 2 or be willing to work towards.
  • Proficient in Microsoft Office 365 applications.
  • Excellent communication and teamwork skills.
Benefits:
  • Competitive salary.
  • 30 days' annual leave for Professional Services Staff.
  • Automatic enrollment into the Local Government Pension Scheme.


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