Accommodation Services Leader

2 days ago


London, Greater London, United Kingdom AccorHotel Full time

**Director of Accommodation Services**

We are seeking a highly motivated and experienced professional to join our team as a Director of Accommodation Services at AccorHotel.

The successful candidate will be responsible for the overall management of our accommodation services, including housekeeping and front office teams.

This is a full-time position offering a competitive salary of $95,000 - $130,000 per annum, depending on experience.

Responsibilities:
  • Lead the management of housekeeping and front office teams, ensuring seamless delivery of services.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Own the rooms profit and loss statement, contributing to annual budget planning and ensuring expenses are kept in line.
  • Foster a positive and inclusive work environment, promoting teamwork and collaboration among staff.
  • Ensure compliance with hotel standards, policies, and procedures, including health and safety regulations.

Requirements:

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 5 years of experience in a senior hospitality role, preferably in a similar position.
  • Proven track record of success in managing large teams and driving business growth.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.


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