Assistant Shop Manager

3 days ago


Wellingborough, Northamptonshire, United Kingdom Northampton Business Directory Full time

About the Role

We are seeking a highly skilled and motivated Assistant Shop Manager to join our team at Northampton Business Directory. As an Assistant Shop Manager, you will play a key role in supporting the Store Manager in achieving sales and profit targets, delivering exceptional customer service, and maintaining a well-organized and commercially viable store environment.

Key Responsibilities:

  • Sales and Profit: Drive and achieve retail store targets by implementing effective sales strategies and managing inventory levels.
  • Customer Service: Deliver the highest level of customer service by providing personalized assistance, resolving customer complaints, and promoting our products.
  • Store Operations: Ensure the store is well-maintained, clean, and organized, and that all equipment and systems are functioning properly.
  • Commerciality: Analyze sales data and market trends to inform merchandising decisions and optimize store displays.
  • Team Leadership: Assist the Store Manager in training and coaching the store team to enhance their skills and career development.
  • Ear Piercing: Provide ear piercing services to customers, with full training provided.

About Northampton Business Directory

We are a leading business directory in Northampton, providing a platform for local businesses to connect with customers. Our core values include:

  • Customer Focus: We prioritize customer satisfaction and strive to deliver exceptional service.
  • Commercial Acumen: We have a deep understanding of the local business landscape and are committed to helping our clients succeed.
  • Teamwork: We believe in the power of collaboration and work together to achieve our goals.

About You

We are looking for a highly motivated and organized individual with a passion for retail and customer service. The ideal candidate will have:

  • High School Diploma or Equivalent: Required
  • Minimum One Year Retail Management Experience: Required
  • Excellent Verbal/Written Communication and Organizational Skills: Essential
  • Basic Computer Skills: Required
  • Sound Understanding of Mathematics and Strong Reading Comprehension Skills: Essential
  • Ability to Analyze Sales Reports and Strategically Problem-Solve: Required
  • Ability to Stand During Scheduled Shifts: Required
  • Ability to Maneuver Up to 25 Lbs Regularly and Up to 75 Lbs Occasionally: Required
  • Bending, Stooping, Extended Reaching, Climbing Ladders and Step Stools While Placing Merchandise Throughout the Store and Assisting Customers: Required
  • Ability to Operate POS System: Required

We are an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. Please inform us of the accommodation(s) that you may require.



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