Reception and Customer Service Agent

3 days ago


Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time
About Us
Grosvenor Casinos Limited is a leading entertainment brand that offers a unique blend of gaming, dining, and entertainment experiences. Our mission is to create an unforgettable atmosphere where customers can enjoy themselves in a safe and secure environment.

Job Description
As a part-time receptionist, you will play a vital role in ensuring that our customers receive exceptional service from the moment they walk through our doors. Your primary responsibilities will include:
- Managing incoming calls and responding to customer inquiries in a professional and friendly manner
- Providing administrative support to the team, including data entry and document preparation
- Maintaining accurate records and reports, as required

Competitive Salary
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. Additionally, you will receive a competitive rewards package, including bonuses and perks, which contribute to your overall remuneration.

Benefits and Perks
- Comprehensive induction program to ensure a smooth transition into the role
- Opportunities for learning and development, including training and mentorship programs
- Exciting project work that allows you to make a meaningful impact on our business

Qualifications and Skills

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