Executive Floor Host

2 weeks ago


London, Greater London, United Kingdom Jumeirah Carlton Tower Full time

Jumeirah Carlton Tower, a renowned luxury hotel in Knightsbridge, seeks an In Room Dining Manager to join our team. Estimated salary: £55,000 - £75,000 per year. The successful candidate will be responsible for leading our In Room Dining team to deliver exceptional service and experiences to our guests.

About the Role
This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel. As an In Room Dining Manager, you will be responsible for overseeing the day-to-day operations of the In Room Dining department, including menu planning, inventory management, and staff supervision.

Responsibilities
- Manage the In Room Dining team to deliver high-quality service and meet sales targets
- Develop and implement strategies to improve operational efficiency and reduce costs
- Collaborate with colleagues to ensure seamless communication and execution of services
- Monitor and address guest feedback to maintain high standards of service
- Ensure compliance with health and safety regulations and company policies

Requirements
- Minimum 2 years' experience in a similar role in a luxury hotel environment
- Proven track record of delivering exceptional customer service
- Excellent leadership and communication skills
- Ability to work effectively under pressure and manage multiple priorities
- Basic knowledge of financial management and budgeting

Benefits
We offer a competitive salary and benefits package, including opportunities for career development and growth, access to training and development programs, recognition and rewards for outstanding performance, and a comprehensive pension scheme.


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