Director of End-User Technology and Service Delivery
3 days ago
Deloitte LLP is seeking an experienced IT Infrastructure Services Director to lead our Customer Experience and Support team. As a key member of our Central Business Services (CBS) organization, you will be responsible for developing and driving strategy, innovation, transformation, and operational delivery excellence across the portfolio of CES services to UK and Swiss member firm practitioners.
The ideal candidate will have a proven track record of leading integrated support functions with multi-discipline teams responsible for end-user technology, onsite / techbar services, remote and indirect channel support, mobility services, full lifecycle hardware and software asset management, and second-line support services. You will also have experience in managing strategic vendor relationships and negotiating contracts with global partners.
This role offers the opportunity to shape and evolve the future of Customer Experience Support Service strategy and operational delivery both in the UK and Swiss member firms and wider NSE IT organization.
Main Responsibilities
- Develop and drive CES strategy and innovation.
- Lead the development and implementation of CES plans and projects.
- Manage and develop the CES leadership team.
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Front-end Developer
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IT Infrastructure Services Director
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Cambridge, Cambridgeshire, United Kingdom Deloitte LLP Full timeJob OverviewDeloitte LLP is seeking an experienced IT Infrastructure Services Director to lead our Customer Experience and Support team. As a key member of our Central Business Services (CBS) organization, you will be responsible for developing and driving strategy, innovation, transformation, and operational delivery excellence across the portfolio of CES...
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Route Service Associate
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Front-end Developer
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Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThe University of Cambridge is a world-renowned institution with a rich history of academic excellence.As the Director of Digital Transformation and Innovation, you will be responsible for leading the University's technology strategy, ensuring that our digital services are modern, secure, and user-friendly.The ideal candidate will have a strong track record...
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Director of IT Delivery
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Director of Technology Development
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Agile Delivery Director
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Technical Delivery Director
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Delivery Director for Technical Teams
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Logistics Professional
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Software Technology Director
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Cambridge, Cambridgeshire, United Kingdom arm limited Full timeJob Overview:We are seeking a highly skilled Software Technology Manager to join our Central Engineering Software group at Arm Limited.The successful candidate will be responsible for defining and prioritizing software enablement and optimization requirements with our key customers, and developing strategies to deliver them in collaboration with internal...
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Service Delivery Strategist
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Technical Leader
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Junior Software Engineer
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