First Line IT Support Technician
17 hours ago
CV-Library is currently seeking a highly motivated and organized First Line IT Support Technician to join their team. The ideal candidate will have strong communication and telephone skills, as well as excellent customer service abilities.
About the Role:
This is a 3-6 month contract role that involves providing frontline support to internal users across multiple sites, ensuring timely and effective resolution of technical incidents and queries.
Main Responsibilities:- Provide support to internal users across multiple sites, ensuring timely and effective resolution of technical incidents and queries.
- Work closely with the Service Delivery Manager and Head of IT to support other directed tasks as needed.
- Awareness of ITIL frameworks or equivalent is an advantage.
- Familiarity with using computers and general IT systems.
The estimated salary range for this role is £25,000 - £30,000 per annum (depending on experience).
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