Chief Operating Officer

1 month ago


London, Greater London, United Kingdom Financial Ombudsman Service Full time

About the Role

The Financial Ombudsman Service is seeking a seasoned executive to lead our operational casework support functions. As Chief Operating Officer, you will be responsible for driving strategic initiatives, collaborating cross-functionally, and fostering a culture of operational excellence.

Key Responsibilities

  • Lead the development and implementation of our strategy to deliver a customer experience that is fit for the modern age.
  • Collaborate with cross-functional teams to ensure seamless delivery of operational excellence.
  • Directly responsible for leading our operational casework support functions, including Information Technology, Process and Change, Transformation and Continuous Improvement, and Casework Operational Performance.

Requirements

  • Strong financial acumen and effective communication skills.
  • Ability to deliver actionable strategies and drive results through effective collaboration.
  • Commitment to the work and values of the Financial Ombudsman Service.
  • Visible leadership skills, with the ability to build and inspire high-performing teams.

What We Offer

  • A hybrid working policy, with the opportunity to work from our office or remotely.
  • A diverse and inclusive culture, where employees can bring their genuine selves to work.
  • The chance to make a real difference to people's everyday lives and increase confidence in the financial services industry.

How to Apply

For a confidential conversation about this Chief Operating Officer appointment, please contact Khadeeja Khalid or Emma Berwick.



  • London, Greater London, United Kingdom Hire Ground Full time

    Chief Operating Officer We are seeking a dynamic and proactive Chief Operating Officer to join our team at Hire Ground. The successful candidate will work closely with the Chief Executive to develop and implement the charity's strategy, ensuring all operational governance, finance, and HR matters are dealt with effectively and to the highest standard. Key...


  • London, Greater London, United Kingdom Norman Alex Full time

    Chief Operating Officer and Chief Financial OfficerNorman Alex, a global investment advisory firm and private investment office, seeks an experienced professional to fill the dual role of Chief Operating Officer and Chief Financial Officer. This dynamic position requires a strategic thinker with expertise in financial management, compliance, and business...


  • London, Greater London, United Kingdom CHARCOALBLUE Full time

    Job Title: Chief Operating OfficerCharcoalblue is seeking an experienced and ambitious Chief Operating Officer to oversee the company's overall business operations strategy. The successful candidate will be responsible for securing and maintaining the functionality of the business, driving extensive and sustainable growth, and ensuring the company's core...


  • London, Greater London, United Kingdom Capital Com Australia limited Full time

    Chief of Staff to the CEOWe are seeking a highly skilled and experienced Chief of Staff to partner closely with our Chief Product, Technology & Marketing Officer (CPTO & CMO). As a key advisor and operational leader, you will enhance the effectiveness of our CPTO & CMO and ensure alignment across our product, marketing, and technology teams.In this pivotal...


  • London, Greater London, United Kingdom CTI Full time

    Chief Operations OfficerCTI is seeking a seasoned Chief Operations Officer to lead the scaling of our neo bank's operations. The ideal candidate will have a proven track record of implementing and enhancing strategies and operations for collections, as well as utilizing advanced fraud detection technologies and methodologies to combat application and...


  • London, Greater London, United Kingdom Seven Executive Limited Full time

    **Job Title:** Chief Operating Officer**Industry:** HVAC Manufacturing**Compensation:** An attractive package will be offered to the right personSeven Executive Limited is partnering with a global leader in HVAC manufacturing, recognized for its cutting-edge products and outstanding customer service. Our client is seeking an experienced Chief Operating...


  • London, Greater London, United Kingdom Apex Talent Recruitment Full time

    Apex Talent Recruitment is seeking a highly skilled Chief Operations Officer to join their team. This is an exceptional opportunity for a talented individual to take on a leadership role and drive business growth.About the RoleThe Chief Operations Officer will be responsible for overseeing the day-to-day operations of the business, ensuring seamless...


  • London, Greater London, United Kingdom Cornwallis Elt Full time

    Job DescriptionChief Operating Officer – Go-to-Market Strategy – Regulatory Reporting – Financial Services – Permanent – up to £260k basicCornwallis Elt, a leading Software Consultancy Company based in the City of London, is seeking a Chief Operating Officer to join their team on a permanent basis. The successful candidate will be responsible for...


  • London, Greater London, United Kingdom Seven Executive Limited Full time

    Job Title: Chief Operating Officer (UK)Industry: HVAC ManufacturingCompensation: An attractive package will be offered to the right personSeven Executive Limited is partnering with a global leader in HVAC manufacturing, recognized for its cutting-edge products and outstanding customer service. Our client is seeking an experienced Chief Operating Officer to...


  • London, Greater London, United Kingdom Agora Talent Full time

    Chief Operating OfficerAgora Talent is seeking a seasoned Chief Operating Officer to drive sustainable growth and innovation in the fashion industry. As a key member of our leadership team, you will work closely with the founder to craft and execute a clear vision, driving profitable growth and operational excellence across all business functions.Key...


  • London, Greater London, United Kingdom Glass and Glazing Federation Full time

    Chief Operating Officer - Operations LeadershipThe Glass and Glazing Federation is seeking a highly experienced Chief Operating Officer to join their senior leadership team. As a key member of the executive team, you will be responsible for driving business growth, improving operational efficiency, and ensuring compliance with regulatory requirements.Key...


  • London, Greater London, United Kingdom Bee Hospitality Full time

    Experience the Thrill of Leading a Luxury Pub GroupWe're seeking a visionary Chief Operating Officer to lead Bee Hospitality's exclusive group of luxury pubs, where exceptional food and unforgettable dining experiences come together in perfect harmony.As Chief Operating Officer, you'll have the unique opportunity to drive growth and innovation, collaborating...


  • London, Greater London, United Kingdom Medialab Group Full time

    Job Title: Chief Operations OfficerMedialab is seeking a Chief Operations Officer to drive operational excellence and efficiency across the organization. The successful candidate will be responsible for developing and implementing processes that drive cost-effectiveness and quality, ensuring Medialab has best-in-class systems and processes.Key...


  • London, Greater London, United Kingdom QCCA Full time

    Job Title: Chief Operations OfficerThe Chief Operations Officer will be a key member of our leadership team, working closely with the CEO to ensure the efficient and effective functioning of the charity. This role will oversee various aspects of our operations, including compliance, safeguarding, operations, and team management, finance, human resources, IT,...


  • London, Greater London, United Kingdom Armstrong Knight Full time

    Job OverviewWe are seeking an experienced Chief Financial Operations Officer to join our team at Armstrong Knight.


  • London, Greater London, United Kingdom Marks Sattin Ltd Full time

    OverviewWe are seeking a seasoned Financial Controller to join our team at Marks Sattin Ltd. As Chief Financial Operations Officer, you will play a pivotal role in establishing and growing the financial operations of our company.


  • London, Greater London, United Kingdom Hire Ground Full time

    Chief Operating Officer - Health SectorOur client, a dynamic and rapidly growing membership organisation within the health sector, seeks a seasoned Chief Operating Officer to collaborate with the Chief Executive.This hybrid role requires 3 days of office presence, with the option of 2 days from home.Key ResponsibilitiesWork closely with the CEO and Senior...


  • London, Greater London, United Kingdom Lloyd's Full time

    Job OverviewLloyd's, the world's leading insurance and reinsurance marketplace, seeks a seasoned professional to fill the role of Chief Operational Risk Officer. As a key member of our risk management team, you will play a critical part in ensuring operational risks are effectively managed within Lloyd's.


  • London, Greater London, United Kingdom Jas Chandi CPA Inc Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Chief Financial Officer/Chief Operating Officer to join our team at Jas Chandi CPA Inc.As a key member of our senior leadership team, you will be responsible for driving strategic business growth, implementing organisational policies, and overseeing the overall financial and...


  • London, Greater London, United Kingdom Enemalta plc Full time

    Job Title: Chief Operations OfficerEnemalta plc, the leading energy service provider in the Maltese Islands, is seeking a highly skilled and diligent individual to implement the company's policies and procedures across various activities, operations, and services.Key Responsibilities:Implement company policies across a wide range of activities, services, or...