Senior Store Operations Manager

1 month ago


Southampton, Southampton, United Kingdom Marks and Spencer Full time

Company Overview


Marks and Spencer, a leading British retailer, is seeking a highly skilled Foods Team Manager to join their team in Southampton. With a strong focus on excellence, the company offers a dynamic and supportive work environment that fosters growth and development.



About the Role


The successful candidate will be responsible for overseeing the daily operations of the Foods Team, driving sales, commerciality, and service standards within the store. This is an exciting opportunity to lead a talented team and contribute to the company's continued success.



Job Description


This role involves:



  • Leading and developing a high-performing team to achieve exceptional customer service and sales results;
  • Developing and implementing strategies to drive business growth and profitability;
  • Collaborating with colleagues to achieve store objectives and improve processes;
  • Fostering a positive and inclusive work environment that promotes employee engagement and well-being;
  • Staying up-to-date with industry trends and competitor activity to inform business decisions.


Benefits


The company offers a competitive salary, estimated at £45,000 - £55,000 per annum, depending on experience. In addition to this, employees can enjoy a range of benefits, including:



  • 20% colleague discount across all M&S products and third-party brands;
  • Competitive holiday entitlement with the option to buy extra days;
  • Discretionary bonus schemes based on individual and business performance;
  • A generous Defined Contribution Pension Scheme and Life Assurance;
  • A dedicated welcome package and training programmes to support career development;
  • Access to wellbeing support, including a Virtual GP and PAM Assist;
  • Opportunities to develop internal talent and contribute to the company's success.


Requirements


To succeed in this role, you will need:



  • Proven leadership and management experience in a retail or food industry environment;
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire teams;
  • A track record of driving business growth and improving operational efficiency;
  • Strong analytical and problem-solving skills, with the ability to make informed decisions;
  • Flexibility and adaptability, with a willingness to learn and evolve in a fast-paced environment.


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