Retail Store Operations Manager

1 day ago


Southampton, Southampton, United Kingdom CLAIRE'S Full time

About the Role

As a vital member of our retail team, you will assist the Store Manager in driving sales and profit growth, delivering exceptional customer service, and ensuring seamless store operations. Key responsibilities include:

  1. Sales and Profit Growth: Achieving retail targets through effective sales strategies and promotions.
  2. Customer Service: Providing world-class customer service to exceed customer expectations.
  3. Store Operations: Maintaining a well-organized and visually appealing store environment.
  4. Commerciality: Ensuring accurate inventory management and merchandising displays.
  5. Team Leadership: Assisting Store Managers in training and developing the store team.

With over 3000 stores globally, Claire's is a leading high street fashion retailer specializing in jewelry, accessories, and cosmetics products. Our core customer base ranges from children to young women. We foster a fun work environment and encourage staff to wear our products. To succeed in this role, you should have:

  • A high school diploma or equivalent required.
  • A minimum of one year of retail management experience.
  • Excellent verbal and written communication skills, as well as organizational abilities.
  • Basic computer skills, including proficiency in operating a POS system.
  • A sound understanding of mathematics and strong reading comprehension skills.
  • The ability to analyze sales reports and strategically problem-solve.
  • The ability to stand during scheduled shifts and maneuver up to 25 lbs regularly and up to 75 lbs occasionally.

Claire's offers a competitive salary range of $40,000 - $60,000 per annum, depending on experience. Benefits include equal opportunities, diversity, equity, and inclusion initiatives, with opportunities for career development and advancement within the company.



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