Store Operations Manager
1 month ago
We are seeking an experienced Store Operations Manager to join our team in Southampton. As a key member of our store management team, you will be responsible for overseeing the day-to-day operations of the store, including managing stock levels, supervising staff, and maintaining high standards of customer service.
Key Responsibilities:- Store Management: Assist the Store Manager in running the store, leading by example and driving a strong sense of teamwork among staff members.
- Stock Management: Manage inventory levels, monitor stock movements, and maintain accurate records.
- Staff Supervision: Supervise and mentor sales staff, providing guidance and support to ensure they meet performance targets.
- Customer Service: Ensure exceptional customer service standards are maintained at all times, responding promptly to customer queries and resolving any issues that may arise.
To be successful in this role, you will need:
- A minimum of 2 years' experience in a retail management position, preferably within a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers at all levels.
- Strong problem-solving skills, with the ability to think critically and make informed decisions.
- A valid driver's license and a flexible approach to working hours, including evenings and weekends.
We offer a competitive salary package, including:
- A salary of £45,000-£60,000 per annum, dependent on experience.
- A comprehensive benefits package, including private health insurance, pension scheme, and annual leave.
- Ongoing training and development opportunities, including leadership training and coaching.
- The opportunity to work for a dynamic and growing company, with a clear vision for the future.
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