Sales and Baggage Resolution Specialist

3 days ago


Bournemouth, Bournemouth, United Kingdom Jet2 Limited Full time

As a Sales Desk & Baggage Tracing Agent, you will be responsible for delivering an exceptional customer experience while meeting sales targets and providing valuable support to customers during periods of disruption.

You will:

  • Process customer transactions efficiently and accurately, handling cash and card payments.
  • Offer recommendations for additional products and services, such as holidays and flight upgrades.
  • Provide solutions for customers experiencing delays or cancellations, offering assistance with rebooking and alternative arrangements.

This varied and rewarding role offers the opportunity to work on a rostered shift basis, with flexibility to support our flight programme. A competitive salary of around £25,000 per annum is available, along with benefits including life assurance, pension scheme, and discounts on Jet2holidays and flights.



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