Pet Store Manager

7 days ago

Leyland, Lancashire, United Kingdom Jollyes The Pet People Full time
Store Manager - Pet Retail

Jollyes The Pet People is seeking a highly skilled and experienced Store Manager to lead our Leyland store to success. As a Store Manager, you will be responsible for managing the daily operations of the store, including team management, store standards, stock management, and delivering exceptional customer service to our pet parents.

The Role
  • Lead by example, creating an excellent culture and working environment for your team, demonstrating our values of being Genuine, Wise, Eager, Focused, and Together.
  • Manage all aspects of running a successful store, including KPIs around people, store standards, customer service standards, and financial performance.
  • Ensure the highest standards of pet care and promote responsible pet ownership.
  • Provide exceptional customer service by offering a great shopping experience and displaying strong pet and product knowledge.
  • Recruit, motivate, train, and develop your team, promoting Jollyes as an employer of choice within your local community.
The Skills
  • A passion for pets and people, with a focus on delivering an unrivalled shopping experience.
  • Previous retail store management experience, with a proven track record in developing business performance and exceeding KPIs.
  • Commercial awareness, with the ability to manage your P&L and take a proactive approach.
  • Full-time, permanent position, working 40 hours per week, 5 days out of 7.
About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise between our paws. We are committed to providing exceptional customer service and promoting responsible pet ownership.

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