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Retail Store Manager

2 months ago


Leyland, Lancashire, United Kingdom RSPCA Preston & District branch Full time

Job Summary:

The Charity Shop Manager will be responsible for the daily operation of the RSPCA Preston & District branch charity shop, ensuring compliance with branch and society policies. The successful candidate will be responsible for achieving sales and profit targets, managing a team of staff and volunteers, and promoting the work of the RSPCA.

Key Responsibilities:

  • Operational Management: Ensure the smooth daily operation of the shop, including managing stock, cash handling, and security procedures.
  • Team Management: Recruit, train, and manage a team of staff and volunteers, ensuring they are equipped to meet the shop's targets and standards.
  • Financial Management: Manage the shop's finances, including budgeting, forecasting, and financial reporting.
  • Customer Service: Ensure high levels of customer service are maintained, promoting a positive shopping experience for customers.
  • Marketing and Promotion: Promote the shop and its products, including window displays, promotional activities, and social media engagement.
  • Health and Safety: Ensure compliance with health and safety policies and procedures, including risk assessments and security procedures.
  • Reporting and Administration: Complete regular reports and administration tasks, including stock management, sales analysis, and staff performance monitoring.

Requirements:

  • Experience: Proven experience in retail management, preferably in a charity shop environment.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to work independently.
  • Education: Relevant qualifications in retail management or a related field.

Working Hours: 21 hours per week, including weekend availability.

Salary: £12.34 per hour.

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay