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Porter of Luxury Accommodations

1 month ago

London, Greater London, United Kingdom The Peninsula London Full time

Key Responsibilities

  • Report directly to the Supervisor (Coordinator) and be accountable for all guest and colleague requests and for the cleanliness of all-guest rooms, guest floors, floor pantries, floor toilets, and storage rooms when needed.
  • Collaborate with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room. Assist in delivering fresh linen to pantries as required. Assist with extra bed and baby cot placement with standards and sequence of delivery.
  • Contribute to the removal of baby cots, extra beds, etc from departure rooms and their storage in a safe and convenient manner. Be well-trained on stripping of checkout rooms during high occupancy for the early turnaround of checkout rooms.

General Expectations

  • A minimum of 1 year of experience in the housekeeping department and cleanliness of guest rooms in a luxury hotel.
  • A passion and appreciation of quality luxury hotel service and hygiene standards.
  • Excellent time management and organization, with the ability to adapt to changing situations.
  • Flexibility and capability of working under pressure.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business.

Benefits at The Peninsula London

  • Competitive salary package
  • Generous service charge distributed equitably to all colleagues
  • Life Insurance
  • Enhanced company contribution on pension plan

Wellness and Support

  • Medical cash plans including optical and dental coverage
  • Enhanced maternity and paternity leave plan

Additional Perks

  • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room
  • Colleague restaurant with healthy and balanced 24/7 food offerings
  • On-site occupational health and safety nurse and wellbeing education sessions

The Peninsula London values its colleagues and is committed to creating a positive and supportive work environment.