Room Service Supervisor
1 month ago
We are seeking a highly skilled and experienced Room Service Supervisor to join our team at Ham Yard Hotel, a luxury boutique hotel in the heart of London's Soho. As a Room Service Supervisor, you will be responsible for overseeing the daily operations of our room service department, ensuring efficient and high-quality service delivery to our guests.
Key Responsibilities:- Lead and manage a team of room service staff to deliver exceptional customer service and maintain high standards of cleanliness and presentation.
- Collaborate with other departments to ensure smooth operations and enhance guest satisfaction.
- Monitor inventory levels, coordinate replenishment, and manage stock levels with the procurement team.
- Develop and implement strategies to exceed guest expectations and improve service quality.
- Uphold company policies and ensure compliance with health, safety, and sanitation standards.
- Proven experience in leading and managing a team within a hospitality setting.
- Exceptional attention to detail and a commitment to excellence.
- A passion for providing first-class customer service.
- Strong organisational and communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Competitive salary plus service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
- Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
- Generous 30% discount off food and drinks at our restaurants and bars.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
At Ham Yard Hotel, we pride ourselves on offering a unique blend of luxury, style, and personal service. Our award-winning collection of boutique hotels is renowned for its attention to detail, innovative design, and warm, welcoming atmosphere. If you're ready to embark on a rewarding journey with us and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel.
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London, Greater London, United Kingdom Ham Yard Hotel Full timeRoom Service Supervisor Opportunity at Ham Yard HotelWe are seeking a highly skilled and experienced Room Service Supervisor to join our team at Ham Yard Hotel, a luxurious boutique hotel in the heart of London's Soho. As a Room Service Supervisor, you will be responsible for overseeing the daily operations of our room service department, ensuring that our...
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London, Greater London, United Kingdom Ham Yard Hotel Full timeRoom Service Supervisor Opportunity at Ham Yard HotelWe are seeking a highly skilled and experienced Room Service Supervisor to join our team at Ham Yard Hotel, a luxury boutique hotel in the heart of London's Soho. As a Room Service Supervisor, you will be responsible for overseeing the daily operations of our room service department, ensuring efficient and...
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London, Greater London, United Kingdom Ham Yard Hotel Full timeRoom Service Supervisor Opportunity at Ham Yard HotelWe are seeking a highly skilled and experienced Room Service Supervisor to join our team at Ham Yard Hotel, a luxury boutique hotel in the heart of London's Soho. As a Room Service Supervisor, you will be responsible for overseeing the daily operations of our room service department, ensuring efficient and...
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London, Greater London, United Kingdom Ham Yard Hotel Full timeRoom Service Supervisor Opportunity at Ham Yard HotelWe are seeking a highly skilled and experienced Room Service Supervisor to join our team at Ham Yard Hotel, a luxury boutique hotel in the heart of London's Soho. As a Room Service Supervisor, you will be responsible for overseeing the daily operations of our room service department, ensuring efficient and...
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London, Greater London, United Kingdom Ham Yard Hotel Full timeRoom Service Supervisor Opportunity at Ham Yard HotelWe are seeking a dedicated and enthusiastic Room Service Supervisor to join our vibrant team at the Ham Yard Hotel, one of our most prestigious properties located in the heart of London's Soho. As a Room Service Supervisor, you will be at the forefront of ensuring that our guests receive top-tier service...
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