German Bilingual Software Account Manager

7 days ago


StratforduponAvon, Warwickshire, United Kingdom Percepta LLC Full time

Job Description:

We have an exciting opportunity for a German Bilingual Software Account Manager to join our team at Percepta LLC. This role involves providing world-class support to our clients and their customers, utilizing your language skills and customer-focused mindset.

Key Responsibilities:

  • Act as a Single Point of Contact for UK and European customers
  • Deliver engaging customer support through various communication channels
  • Provide product knowledge, expertise, and support in resolving technical issues

Requirements:

  • Verbal and written fluency in English and German (minimum HB2/C1 level)
  • Excellent communication, interpersonal, and soft skills
  • Contact Centre/Customer Service experience preferred

Salary and Benefits:

  • £30,000 per annum
  • 22 days annual leave (increasing by 1 day on each anniversary)
  • Life Assurance (4 x annual salary)
  • Contributory pension scheme
  • Private Medical Insurance
  • Travel insurance for employees and families
  • Employee Assistance Program (EAP)


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