Automotive Sales and Support Manager

6 days ago


StratforduponAvon, Warwickshire, United Kingdom Percepta LLC Full time
French Bilingual Software Account Manager Role

Salary: £30,000 per annum

Job Type: Full Time, Hybrid - 2 days office/3 days home

Location: Stratford, East London

About the Job:

We are seeking a highly skilled French Bilingual Software Account Manager to join our team at Percepta LLC.

The ideal candidate will possess excellent communication skills, both written and verbal, in English and French, with a strong emphasis on customer satisfaction.

This role offers a unique opportunity for professional growth, working in a dynamic environment with a global company.

Key Responsibilities:
  • Act as a Single Point of Contact for customers, delivering top-notch support via multiple channels.
  • Provide product knowledge, expertise, and technical support to resolve issues and upskill customers.
  • Identify potential churn risks and transform them into loyal advocates through exceptional customer service.
What We're Looking For:
  • Emotional intelligence, adaptability, and flexibility.
  • A logical thinker with professional maturity and a willingness to take ownership and accountability.
  • A multi-tasker who excels at building relationships and thrives in a fast-paced environment.
Benefits:
  • 22 days Annual leave to start, increasing by 1 day on each anniversary of your start date, potentially reaching 27 days plus bank holidays.
  • Life Assurance equivalent to 4 times annual salary.
  • Contributory pension scheme.
  • Private Medical Insurance.
  • Comprehensive travel insurance for you and your family.
  • Discounts on brand new vehicles.
  • Employee Assistance Program (EAP).


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