Sales Support Specialist

4 weeks ago


Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time
Job Title: Sales Support Specialist - Order Processing Expert

Job Summary: We are seeking a highly skilled Sales Support Specialist to join our team in Peterborough. As a Sales Support Specialist - Order Processing Expert, you will be responsible for managing the end-to-end process of order handling, ensuring accuracy and efficiency from order placement to delivery.

Key Responsibilities:

* Manage the order processing lifecycle, from order receipt to delivery
* Assist the sales team with preparing quotations and handling customer inquiries
* Ensure smooth communication between internal teams and clients
* Handle all export-related paperwork, including compliance with international regulations
* Provide post-sales support, resolving customer queries and handling returns or warranty issues
* Deliver exceptional customer service by responding promptly to customer inquiries and troubleshooting issues

Requirements:

* Proven experience in a sales support or order processing role
* Strong knowledge of export documentation and international trade procedures
* Exceptional organisational skills and attention to detail
* Excellent communication and customer service abilities
* Proficient in using CRM systems and Microsoft Office Suite
* Ability to multitask, prioritise, and meet deadlines
* Team player with a proactive and problem-solving approach

Why Reliant Resourcing Ltd:

* Competitive salary and benefits package
* Opportunity to work in a vibrant, growing company with a supportive team environment
* Dynamic and fast-paced work environment
* Annual Leave
* Pension scheme
* Staff discounts

If you are passionate about customer service and have a strong sales support background, we'd love to hear from you

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