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Hospitality Assistant

2 months ago


Cardiff, Cardiff, United Kingdom vale resort Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at the Vale Resort. As a Casual Food and Beverage Assistant, you will play a key role in providing exceptional service to our guests, exceeding their expectations and ensuring a memorable experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Work collaboratively with the Food and Beverage team to deliver high-quality service and maximize sales opportunities.
  • Be aware of menus, wine lists, and other sales opportunities to ensure a seamless and efficient service.
  • Champion guest service throughout the department, promoting a culture of excellence and customer satisfaction.

About You:

We are looking for an individual with excellent customer service skills, a passion for delivering exceptional service, and a commitment to working as part of a team. Knowledge of food safety and allergens is desirable, as is excellent attention to detail and problem-solving skills.

What's in it for You:

As a member of our team, you will enjoy a range of benefits, including retail and leisure discounts, complimentary gym membership, and discounted food and drink while on shift. You will also have the opportunity to develop your skills and career with us, working in a dynamic and fast-paced environment.