Customer Service Manager
4 days ago
Are you a highly skilled IT professional looking for a challenging role in customer service management?
About the JobWe are seeking an experienced Customer Service Manager to join our team at Shaw Daniels Solutions. As a key member of our IT department, you will be responsible for leading our IT support team and ensuring that our customers receive exceptional service.
The successful candidate will have a strong background in IT service management, excellent communication skills, and the ability to work well under pressure. If you are a motivated and organized individual with a passion for delivering high-quality customer service, we would love to hear from you
About the Role:
- Salary:$65,000 - $80,000 per annum
- Location:Hampshire/Hybrid
- Job Type:Full-time
- About us:We are a dynamic and innovative company that values its employees and strives to provide a positive work environment.
Key Responsibilities:
- Lead the IT support team and ensure that they are equipped to handle customer queries and issues effectively.
- Develop and implement processes to improve customer satisfaction and reduce resolution times.
- Collaborate with other departments to ensure seamless service delivery.
- Conduct regular performance reviews and provide coaching and training to team members as needed.
Requirements:
- 5+ years of experience in IT service management, preferably in a leadership role.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Experience with IT service management tools and technologies is a plus.
-
Customer Service Manager
1 week ago
Winchester, Hampshire, United Kingdom Shaw Daniels Solutions Full timeJob Title: Customer Service ManagerIn the role of Customer Service Manager at Shaw Daniels Solutions, you will be responsible for leading our IT Support team to deliver exceptional customer service. Salary: £55,000 per annum.About the Role:This is an exciting opportunity for a motivated and experienced IT professional to join our team as a Customer Service...
-
Customer Service Manager
2 weeks ago
Winchester, Hampshire, United Kingdom Greggs Plc Full timeAbout the RoleThe Customer Service Manager role is an exciting opportunity to work in a fast-paced retail environment where no two days are ever the same. You will be responsible for driving high performance through recruitment, training, and development, as well as maintaining excellent standards of customer service and shop cleanliness.
-
Customer Service Operations Manager
4 weeks ago
Winchester, Hampshire, United Kingdom Gurkha Cleaning Ltd. Full timeAbout UsGurkha Cleaning Ltd is a dedicated cleaning services provider, committed to quality, reliability, and customer satisfaction. We deliver exceptional solutions to residential and commercial clients.Job Description:As our new Customer Service Operations Manager, you will oversee the customer service team, ensuring exceptional service delivery. You will...
-
Customer Service Specialist
2 weeks ago
Winchester, Hampshire, United Kingdom Sodexo Group Full timeAbout the RoleWe are seeking a skilled Customer Service Specialist to join our team as a Barista in a busy office building. The successful candidate will be responsible for delivering exceptional quality and service to our customers, while also maintaining a clean and organized workspace environment.Key ResponsibilitiesBrew and serve a variety of specialty...
-
Customer Service Ambassador
1 week ago
Winchester, Hampshire, United Kingdom Sodexo Full timeJob SummaryWe are seeking a skilled Hospitality and Bar Assistant to join our team at Sodexo. As a key member of our operations, you will be responsible for providing exceptional customer service, managing bar operations, and ensuring seamless interactions with customers.
-
Customer Service Barista
4 weeks ago
Winchester, Hampshire, United Kingdom Sodexo Full timeRole OverviewWe are seeking a skilled and enthusiastic individual to join our team as a Coffee Shop Assistant. As a key member of our beverage team, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience.Key Responsibilities:Prepare and serve a variety of coffee and tea beverages to our...
-
Customer Service Manager
2 weeks ago
Winchester, Hampshire, United Kingdom British Heart Foundation Full timeJob DescriptionWe are currently recruiting for a motivated and experienced Assistant Store Manager to lead our Winchester store team. As a key member of our store management team, you will play a crucial role in achieving sales targets and delivering exceptional customer experiences.ResponsibilitiesSupport the Store Manager in the day-to-day operations of...
-
Customer Service Assistant
1 week ago
Winchester, Hampshire, United Kingdom The Cinnamon Care Collection Full timeJob Overview:We are seeking a Customer Service Assistant to join our team at Wellington Vale, a luxury nursing, residential and dementia care home in Waterlooville, Hampshire. This is a part-time role (8hrs per week) on a Tuesday, with flexibility to cover annual leave and ad-hoc sickness, including some weekend working.You will be the first point of contact...
-
Customer Service Supervisor
2 weeks ago
Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full timeJob Title: Customer Service SupervisorWe are seeking a skilled customer service professional to lead our Front of House team in Winchester. This exciting opportunity comes with an estimated salary of £38,000 - £50,000 per annum.Key Responsibilities:Manage the day-to-day operations of the Front of House team, ensuring exceptional client service.Oversee the...
-
Customer Service Associate
1 month ago
Winchester, Hampshire, United Kingdom Tesco Full timeAt Tesco, we're committed to serving our customers and communities a little better every day. As a Customer Delivery Driver, you'll be the face of our brand on the road, delivering exceptional service to our customers across the UK.We're looking for someone who is warm, welcoming, and energetic, with a passion for helping others. You'll need a valid...
-
Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom Moto Full timeAs a Customer Service Representative at Moto, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our retail stores. This exciting opportunity is ideal for individuals who thrive in fast-paced environments and are passionate about providing outstanding service.Key Responsibilities:Serving customers...
-
Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom Moto Full timeJob Title: Customer Service RepresentativeSalary Range: £38,000 - £42,000 per annum (dependent on experience)We are looking for a friendly and approachable Customer Service Representative to join our retail team at Moto's motorway services areas. Your primary focus will be providing excellent customer service and maintaining high standards of store...
-
Customer Service Ambassador
4 weeks ago
Winchester, Hampshire, United Kingdom Chartwells Full timeWe are seeking a Customer Service Ambassador to deliver exceptional customer experiences in our hospitality setting. As a key member of our team, you will be the face of our business, providing warm and welcoming interactions with guests.Your Key Responsibilities:Greet and look after our guests to ensure they have a delightful experienceProvide personalized...
-
Customer Service Associate
1 week ago
Winchester, Hampshire, United Kingdom Sodexo Group Full timeAs a Customer Service Associate at Sodexo in Worthy Down, you'll play a key role in delivering exceptional customer experiences. This is an exciting opportunity to work in a dynamic and supportive environment where you can grow and develop your skills.Job DescriptionClean and sanitize equipment and workstations to ensure a safe and healthy environment for...
-
Customer Service Coordinator
1 week ago
Winchester, Hampshire, United Kingdom Corrigenda Group Limited Full timeAdministrative Assistant OpportunityCorrigenda Group Limited is seeking an administrative assistant to join our team in Winchester. As a Business Administration Apprentice, you will be responsible for providing exceptional customer service, managing incoming inquiries, and supporting our team of engineers.This is a permanent, full-time opportunity (40 hours...
-
Customer Service Ambassador
1 day ago
Winchester, Hampshire, United Kingdom Sodexo Full timeRole OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team at Sodexo. This role will provide exceptional customer service in a fast-paced bar environment, ensuring that every interaction is positive and memorable.
-
Customer Service Ambassador
1 day ago
Winchester, Hampshire, United Kingdom Moto Full timeAbout MotoMoto is transforming the UK's rest stop experience, delivering a handy range of travel essentials and exceptional customer service. As a Retail Assistant at Moto, you will be part of our amazing team, providing top-notch service to customers.
-
Customer Service Courier
4 weeks ago
Winchester, Hampshire, United Kingdom Royal Mail Group Full timeAbout the RoleAs a Customer Service Courier with Royal Mail Group, you will be responsible for delivering mail and parcels to customers in our assigned area. This role requires strong communication skills and the ability to work independently.Key ResponsibilitiesDeliver mail and parcels to customers on time and in good conditionProvide excellent customer...
-
Customer Service Ambassador
7 days ago
Winchester, Hampshire, United Kingdom Sodexo Full timeJob Title: Customer Service AmbassadorWe are seeking a skilled customer service ambassador to provide exceptional experiences for our guests at ATR Winchester. This role involves interacting with people, maintaining cleanliness and safety, and adhering to liquor licensing laws.This is an exciting opportunity to develop your skills in delivering high-quality...
-
Safety and Customer Service Coordinator
2 weeks ago
Winchester, Hampshire, United Kingdom First Rail Full timeKey ResponsibilitiesThe key responsibilities of this role include:Safety Management: Ensure the safe operation of trains and station premises, including the maintenance of security protocols and adherence to company safety standards.Team Leadership: Lead and motivate a team of station assistants to provide excellent customer service while maintaining a safe...