Customer Service Ambassador

6 days ago


Winchester, Hampshire, United Kingdom Chartwells Full time

We are seeking a Customer Service Ambassador to deliver exceptional customer experiences in our hospitality setting. As a key member of our team, you will be the face of our business, providing warm and welcoming interactions with guests.

Your Key Responsibilities:
  • Greet and look after our guests to ensure they have a delightful experience
  • Provide personalized service to customers, ensuring their needs are met efficiently
  • Develop knowledge of our menu and make recommendations to enhance the guest experience
  • Represent Chartwells and maintain a positive brand image
  • Comply with food safety and hygiene standards, as well as health and safety regulations

As a Customer Service Ambassador, you will work collaboratively with our team to create a welcoming atmosphere, where every guest feels valued and cared for. You will take pride in delivering outstanding service, greeting customers with a smile, and serving them with pride.

Our ideal candidate will possess excellent communication skills, be an excellent team player, and have a passion for delivering outstanding service. They will also be able to work under pressure and take initiative when necessary.

We offer competitive pay and great perks, including opportunities for learning and development. Join us to grow your career with Chartwells and become part of a dynamic team that values diversity and inclusivity.



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