Technical Support Specialist
5 days ago
Job Summary:
We are seeking a skilled and enthusiastic 2nd Line Support Engineer to join our IT team at Proactive Appointments Limited. As a key member of our technical support team, you will be responsible for providing vital technical support across our organization.
Key Responsibilities:
- Provide 2nd line support for IT issues, ensuring timely resolution for all internal users.
- Troubleshoot and manage Office 365 issues, including email, Teams, and SharePoint.
- Support and maintain VMware virtual environments.
- Manage, configure, and troubleshoot CCTV systems.
- Assist with IT projects, including system upgrades, migrations, and deployments.
- Deliver outstanding user-facing support, ensuring excellent communication and a customer-focused approach.
About Us:
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.
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