Commercial Insurance Executive

4 weeks ago


Lutterworth, Leicestershire, United Kingdom Optima UK Inc Ltd Full time
Job Title: Commercial Insurance Executive- New Business

Hours: Monday - Friday


Our client, Optima UK Inc Ltd, is seeking a commercial accounts executive to manage new business for the steel and construction industry. The successful candidate will be responsible for office-based telephone business development, managing client expectations and communications to provide a high level of customer service, retaining existing clients and growing the company's reputation both individually and through the team.

Key Responsibilities:
  • To contact clients to renew policies and prepare required renewal documentation in accordance with company guidelines and requirements.
  • To ensure the delivery of high-quality service, appropriate to customer needs.
  • To troubleshoot customer issues over the phone.
  • To maintain a balance between company policy and customer benefit in decision making.
  • To communicate clearly and professionally, both verbally and in writing.

Requirements:

  • Ability to handle difficult customers and complaints if necessary.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

How to Apply: Please contact Annika for more details.



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