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Customer Service Representative
2 months ago
Job Summary
Brite Recruitment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Communicate with customers to resolve incidents, events, and requests in a timely and professional manner.
- Analyze and diagnose complex problems to provide effective solutions.
- Record accurate information to support improvements and decision making.
- Prioritize and manage multiple open issues and incoming calls.
- Provide excellent customer service and build strong relationships with customers.
Requirements
- Previous experience in a customer-facing role, preferably in a phone-based customer service environment.
- Excellent communication and organizational skills.
- Ability to work well under pressure and maintain a warm and friendly demeanor.
- Passion for delivering exceptional customer service and building strong relationships.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
