Administrative Office Coordinator

2 months ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

About the Role

We are seeking a proactive and experienced administrator to join our Secretary Office team at East Kent Hospitals University NHS Foundation Trust. As a busy team with a high percentage of cancer patients, we require a dedicated individual to support our secretaries, supervisor, and other department teams in achieving our tight targets.

Main Responsibilities

The successful candidate will be responsible for general office duties, including:

  • Passing on telephone calls to the relevant secretary or waiting list coordinator
  • Distributing answerphone messages
  • Collecting and processing outgoing post
  • Managing generic email addresses and distributing messages to the correct person
  • Forwarding radiology reports to clinicians via email and chasing outcomes/feedback
  • Checking and processing clinic letters via our digital dictation or voice recognition systems

What We Offer

We are committed to developing skills and knowledge through internal training courses or mentoring, and we encourage career progression for our staff. Our team is guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference'. We are looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.

Requirements

Applications should be written by the applicant, and we reserve the right to reject applications that use artificial intelligence programs. We welcome applicants who require support with applications due to a declared disability.


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