Administrative Support Coordinator

7 days ago


Wandsworth, Greater London, United Kingdom London Borough of Richmond Upon Thames Full time

Company Overview



The London Borough of Richmond Upon Thames is a local government authority responsible for providing various services to its residents.



About the Role



We are seeking an experienced and skilled Business Support Officer to join our team in Wandsworth. As a Business Support Officer, you will provide efficient and effective business support to enable your colleagues and the service to excel.



You will be responsible for supporting a busy team ensuring high-quality business support is delivered across services within the Children's Services Division and Wandsworth Local Authority. You will also develop and coordinate varied activities as part of the Short Breaks program.



Key Responsibilities




  • Provide general administrative support for the whole caseload and work in a confidential, flexible, and responsive manner under the guidance of the Head of Service.
  • Develop and implement effective business processes to ensure the smooth operation of services.
  • Collaborate with colleagues to achieve shared goals and objectives.
  • Analyse data and information to inform business decisions and improve service delivery.
  • Develop and deliver training programs to enhance the skills and knowledge of colleagues.
  • Contribute to the development of policies and procedures that promote equality and diversity.


Requirements




  • A relevant qualification in business administration or a related field.
  • Proven experience of working in a busy administrative environment at a similar level.
  • Excellent customer service skills with strong organisation and prioritisation skills.
  • Ability to self-start but also integrate within existing teams.
  • Excellent attention to detail, and confidence using Microsoft 365 tools, databases, live spreadsheets, and social media content.
  • Ability to promote the service and its activities in person and on appropriate social media platforms.


Benefits




  • A competitive salary of £32,955 - £39,933 per annum.
  • 40 days annual leave (including Bank Holidays).
  • Flexible working arrangements.
  • A generous pension plan.
  • Ongoing professional development opportunities.


About Us



The London Borough of Richmond Upon Thames is committed to making our recruitment practices as inclusive as possible for everyone. We are proud to be a Disability Confident employer and are committed to promoting equality and diversity and developing a culture that values differences.



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