Customer Service Advisor
2 weeks ago
Blue Arrow Ltd. Virtual Hub is seeking a highly skilled and dedicated Customer Service Advisor to join our Homes Operations Mortgages New Business Team. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting our customer journey of 'Help me own a home.'
Key Responsibilities:- Liaise with customers on a wide range of products, brands, propositions, and systems, providing end-to-end case ownership and ensuring a positive quality customer experience.
- Use your judgement to make complex decisions based on demanding enquiries and information presented across multiple products, brands, systems, and customer types.
- Collaborate with team members to manage and prioritize workload, ensuring all contact is professional and setting clear expectations for the customer.
- Build strong relationships with brokers, delivering key messages in relation to lending decisions across a wide portfolio of brands and channels.
- Maintain competency in all product categories, accurately calculating affordable lending on complex scenarios, and applying intelligent judgement to support affordability requests.
- Excellent verbal communication skills to share ideas and proposals for improvement with colleagues and Line Manager.
- Ability to work at pace, adapting to new challenges and delivering against SLA's.
- Highly curious and enjoy exploring new subjects, pushing beyond the original question to unearth customer insights and identify improvements.
Blue Arrow Ltd. Virtual Hub is proud to be a Disability Confident Employer, committed to helping find great work opportunities for great people. We're looking for an individual who can cut through complexity, adapt to new challenges, and successfully deliver against our SLA's.
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 0821079852 Applicants **£25,000 Per Annum** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Job Title**:Customer Service Advisor - **Start Date**:ASAP - 3 Months Contract (Possible Extension) - **Location**: Edinburgh EH2 - **Salary**:£25,000 per...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom LinkPoint Resources Ltd Full timeReference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 263100559**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Join Our Team as a Customer Service Advisor!** Are you passionate about making a positive impact on people's lives? Pertemps is currently recruiting dedicated individuals like...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Mettle Full time**Customer Service & Operations**, **Customer**: **Customer Service Advisor**: Edinburgh, United Kingdom Permanent Full Time R-00227290 **Power up what you do**: **This role is in Mettle**: Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account). Our people work differently depending on their jobs...
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Customer Service Advisor
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full timeAbout this roleWe are seeking a highly skilled and compassionate Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support to resolve their queries and concerns.Key responsibilitiesProvide high-quality customer service and support via phone,...
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Customer Service Advisor
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full timeAbout this roleWe are seeking a highly skilled and compassionate Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support to resolve their queries and concerns.Key responsibilitiesProvide high-quality customer service and support via phone,...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Pertemps Network Group Full time**Job Description**: **Are you a Customer Service Professional that is confident at dealing with complex queries?** **Have you previously worked in Financial Services within either the Banking, Pensions or Insurance industry?** **Do you have a passion for making a difference to customers lives?** **Our client, one of the UK's leading financial...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Barclays Full time**Customer Service Advisor** **Edinburgh** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom ABM Full time**Description**: **JOB TITLE: Customer Service Advisor** **LOCATION: Gyle shopping Centre** **SHIFT PATTERN: Saturday & Sunday, 15 HOURS PER WEEK** **PAY RATE: £10.82** PER HOUR** ABM UK is a leading provider of facility service solutions in the UK. With over 30 years of experience, we have built a reputation for delivering exceptional service to our...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom BES - Goole Full timeBailey Employment Services are recruiting on behalf of Lloyds Banking Group in Edinburgh.. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their mortgage servicing team. **As a...
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Customer Services Advisor
5 months ago
Edinburgh, United Kingdom ABM Full time**Description**: **JOB TITLE: Customer Services Advisor** **LOCATION: Gyle Shopping Centre** **PAY RATE: £10.72 PER HOUR** **WORKING HOURS: Saturday 8 hours Sunday 7 hours, 15 hours per week** Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh city centre and surrounding areas, it...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Renault Edinburgh** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Renault Edinburgh 35 Hour contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom Evans Halshaw Renault Full time**Customer Service Advisor** **Location: Renault Edinburgh** **A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Evans Halshaw Renault Full time**Customer Service Advisor** **Location: Renault Edinburgh** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Evanshalshaw Renault Full time**Customer Service Advisor** **Location: Renault Edinburgh** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Evanshalshaw Renault Full time**Customer Service Advisor** **Location: Renault Edinburgh - Weekend Position** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...
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Customer Service Advisor
5 months ago
Edinburgh, United Kingdom CA Ventures Full timeWe are recruiting for somebody with strong sales & customer service to join our **Novel Student **team as a Customer Service Advisor at our gorgeous Silk Mill Property in Edinburgh. You will play a key role within our on-site sales, events, and resident engagement at Silk Mill. The Customer Service Advisor is a full-time position (40 hours p/wk) with the...
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Customer Service Advisor
1 month ago
Edinburgh, United Kingdom Pertemps Full timeJoin Our Team as a Customer Service Advisor!Are you passionate about making a positive impact on people's lives? Do you have experience in healthcare and customer service? Pertemps is currently recruiting dedicated individuals like you to join our team in Edinburgh City Centre on a temporary basis.Hours: 36 hours per weekShifts: Monday - Friday, 08:30 -...
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Customer Service Advisor
4 months ago
Edinburgh, United Kingdom Student Roost Full time...........................................................................................................................................................................................................................................................................................................................................................................