Hotel Attendant Position

20 hours ago


Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full time
Room Attendant Opportunity

We are seeking a motivated and friendly individual to join our hotel team as a Room Attendant. This role is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.

About the Role:
  • This position involves dealing with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • You will work collaboratively with the hotel team to maintain high standards of cleanliness and organization throughout the hotel.
  • Apart from maintaining high standards, you will also have the opportunity to develop knowledge of our SALT system and contribute positively to the department's performance.
Requirements:
  • You should have a positive attitude and ability to work well under pressure.
  • Excellent communication and interpersonal skills are essential for this role.
  • You must be able to work morning, afternoon/evening, and weekend shifts.
  • Demonstrating behaviours that enhance the company values is crucial for your success.
Compensation and Benefits:
  • The estimated salary for this role is £26,000 - £30,000 per annum.
  • You will receive cash incentives up to £1,000 when referring a friend to join our team.
  • Long service recognition includes cash bonuses and free overnight hotel stays after two years of service.
  • You will enjoy meals provided while on shift.
  • Sales incentives and initiative rewards are available.
  • Discounted use of leisure facilities is also included.
  • You will benefit from stays in our hotels at discounted prices.
  • Opportunities for personal development within the Hotel Group Brand Portfolio are available.
  • Fully funded apprenticeships are also included.
  • You will be entitled to annual Holidays entitlements inclusive of Bank Holidays.
  • Opportunity to buy additional holiday entitlements is available.
  • Pension enrolment is also included.
About Us:

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We are committed to nurturing talent and driving superior performance and growth.



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