Restaurant Operations Manager

4 weeks ago


London, Greater London, United Kingdom Super Club Roma Full time
Assistant Manager Opportunity at Super Club Roma

We are seeking an experienced Assistant Manager to join our team at Super Club Roma, a new fast-casual restaurant concept in Westfield Stratford. As an Assistant Manager, you will play a pivotal role in shaping the success of this new concept, supporting our Restaurant Manager and leading a team of talented individuals.

Key Responsibilities:

  • Ensure all opening and closing procedures are followed within both kitchen and restaurant areas
  • Delegate duties to team members on shift and follow up to ensure they are completed
  • During shift ensure customers receive high standards of customer service and food quality
  • Assist in restaurant or kitchen when required
  • Respond to customer feedback, complaints and compliments
  • Ensure all stock wastage / staff food is recorded whilst on shift with adequate explanation
  • Maximise labour efficiency during shift

Requirements:

  • Previous 1-year management experience
  • Hospitality experience essential
  • Level-headed and pro-active
  • Flexible with tasks and working hours

Benefits:

  • Tronc Scheme
  • Enjoy the same delicious food as our customers
  • Initial training programme
  • Ongoing personal growth and development with our Academy
  • 28 paid holidays
  • AXA Employee Assistance Programme with Health App and counselling
  • Additional leave and flexible schedules
  • Pension Scheme
  • Annual Social events and Days out
  • Staff discount when dining in Super Club Roma and other group brands
  • Employee referral Bonus scheme
  • Team competitions and personal rewards
  • Career opportunities all over the UK
  • Fun & diverse working environment

About Super Club Roma

At Super Club Roma, we don't just offer a job – we offer a dynamic and rewarding career path, complete with comprehensive training and development opportunities, competitive pay, and a friendly environment where your leadership skills can flourish.



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