German Call Centre Coordinator
4 weeks ago
Job Summary:
We are seeking a highly skilled German Call Centre Coordinator to join our team at International Medical. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients who require assistance while abroad.
Key Responsibilities:
- Respond to high-volume customer calls in a timely and professional manner
- Utilize your customer service skills to build strong relationships with clients and internal stakeholders
- Assist with the coordination of medical care, handling of losses, and return of clients to their home countries
- Work collaboratively with our team to ensure seamless customer service delivery
Requirements:
- Fluent in German (required)
- Previous call centre or customer service experience (required)
- Previous insurance or assistance experience (preferred)
- Fluent in English
- Strong communication and interpersonal skills
- Ability to work under pressure and adapt to a fast-paced environment
What We Offer:
- Competitive salary of £21,500 - £27,000 (depending on experience and including language bonus)
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us:
International Medical is a leading provider of medical insurance solutions. We are committed to delivering exceptional customer service and providing our clients with peace of mind while they are abroad.
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