Pharmacy Dispensary Operations Manager

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom PillSorted Full time
About PillSorted

PillSorted is a pioneering digital pharmacy dedicated to revolutionizing medication management and delivery services. Our mission is to enhance the health and well-being of patients with chronic and complex conditions through personalized pharmacy services.

The Role

We are seeking an experienced Pharmacy Dispensary Manager to join our dynamic team. As a key member of our operations team, you will play a critical role in maintaining accuracy and operational efficiency in our dispensary. With a focus on delivering top-tier performance, you will ensure patients receive their medication on time and in full.

Key Responsibilities
  • Lead and manage the dispensary team, working closely with the Dispensary Team Lead to achieve operational excellence.
  • Develop and implement protocols and procedures for all dispensary roles, in coordination with the Clinical Leads.
  • Monitor and achieve operational KPIs such as On Time in Full (OTIF) service levels, Cost to Fill efficiency, patient safety, inventory loss, and margin performance.
  • Conduct probationary and performance reviews in line with company guidelines.
  • Ensure training for new dispensary team members is carried out in line with individual training plans.
  • Lead by example, actively working alongside the team on the dispensary floor to maintain high output levels and resolve problems effectively.
Qualifications
  • Proven experience in managing and developing operational teams.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle high-pressure situations and resolve conflicts effectively.
  • NVQ2 Pharmacy qualification (NVQ3 level Pharmacy Technician preferred).
Why Join Us?
  • Impact: Contribute to the operational success of a leading health-tech start-up, enhancing the health and well-being of the community.
  • Culture: Join a supportive, innovative team that values growth and collaboration.
  • Benefits: Competitive salary and professional development opportunities.
Salary and Benefits

£35,000.00-£45,000.00 per year, based on qualification and experience. Opportunity to earn bonus and benefit from share option.

Location

On-site: Cambridge



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