Customer Support Specialist
3 weeks ago
We are seeking a highly skilled Customer Support Specialist to join our team in Clacton-on-Sea, UK. The ideal candidate will have excellent communication skills and be able to handle high-volume customer inquiries efficiently.
Job Responsibilities:- Provide exceptional customer service via phone, email, and chat.
- Resolve customer issues promptly and escalate when necessary.
- Process customer orders and manage account information accurately.
- Collaborate with internal teams to ensure seamless customer experience.
Estimated Salary: £25,000 - £30,000 per annum.
Requirements:
- Previous experience in customer-facing role.
- Excellent communication, problem-solving, and time management skills.
- Ability to work under pressure and meet deadlines.
Benefits:
- Competitive salary with performance-based bonuses.
- Pension scheme and healthcare benefits.
- Ongoing training and development opportunities.
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