Technical Support Specialist

10 hours ago


ClactononSea, Essex, United Kingdom Cooper Lomaz Recruitment Ltd Full time

We are looking for a skilled Technical Support Specialist to join our team at Cooper Lomaz Recruitment Ltd. As an ERP and CRM administrator, you will be responsible for managing the daily operations of our key business systems.

Key Responsibilities:
  • Act as the first point of contact for all issues related to key business systems
  • Serve as the administrator for ERP and CRM systems, including setting up new users and managing their permissions
  • Create new reports and dashboards
  • Handle data cleansing, imports, and exports
  • Actively participate in projects and system upgrades

Candidates must have effective communication and customer service skills, with the ability to collaborate and support colleagues at all levels within the business. They should also possess problem-solving mentality, experience in ERP or CRM system administration, familiarity with using a ticketing system, and proven experience working at a 1st line support level.

The salary for this role is £25,000-£28,000 per annum, depending on experience. It is highly desirable for candidates to have access to their own transport.



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