Quality Assurance and Improvement Manager

2 weeks ago


Leeds, Leeds, United Kingdom Burberry Full time
Job Purpose:

As a key member of the Burberry team, you will be responsible for the governance and maintenance of the Global HR Process Taxonomy. This includes promoting usage across HR Operations, ensuring all processes are kept up to date, and key controls are documented.

Main Responsibilities:
  • Act as an internal consultant providing advice and coaching to others on the practical application of recognised continuous improvement methodologies, tools, and techniques.
  • Work with operational leads and other CI professionals across the business to promote a culture of CI creating mechanisms which pro-actively encourage others to identify and implement improvements.
  • Define a consistent approach to Quality Assurance including the frequency of checks, how checks are undertaken, and how results are reported.
  • Manage delivery of short and medium-term projects to agreed timelines and budget whilst ensuring adherence to Burberry's project governance and change management frameworks.
  • Seek to identify opportunities to utilise enabling technology to simplify, de-risk, and automate processes.

Key Skills:
  • Flex communication style and approach in order to engage with global stakeholders at all levels of the organisation.
  • Use sound logic and data to support reasoning.
  • Pro-actively manage risks and issues.

About Burberry:

Burberry is a purposeful, values-driven brand that believes creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a force for good in the world, we are committed to creating the next generation of sustainable luxury for customers, driving industry change, and championing our communities.

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