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Customer Service Representative

2 months ago


Northampton, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time
Customer Service Representative

Are you a customer service professional looking for a new challenge? Our client, a leading eCommerce fulfilment and logistics company, is seeking a skilled individual to join their vibrant and energetic team.

Main Responsibilities:
  • Provide exceptional customer service to customers, suppliers, and members of the public.
  • Manage email inboxes and respond to customer queries in a timely and professional manner.
  • Operate and manage warehouse management systems (WMS) and external systems, including courier services.
  • Process orders and book transport to ensure efficient delivery.
  • Support other departments, including operations and sales, to drive business growth.


This is an excellent opportunity for a customer-focused individual to develop their skills and contribute to the success of a dynamic company.