B2B Loyalty and Commerce Manager

2 days ago


Bristol, Bristol, United Kingdom Imperial Brands Full time

Imperial Brands is seeking a B2B Loyalty and Commerce Manager to lead our e-commerce platform strategy. As a key member of our commercial platform team, you'll drive performance and enhance customer experiences across retailer digital touchpoints.

About the Role

You will be responsible for defining growth opportunities and initiating projects to deliver best-in-class retail portal and digital customer experiences. Your strong analytical reasoning and business acumen will enable you to develop a business case and prove ROI.

Key Responsibilities
  • Cross-functional team management and experience with Salesforce commerce/loyalty cloud or similar technologies.
  • Product Owner or manager experience, with certification (CSPO or otherwise).
  • Exceptional project management skills and experience.

We offer a comprehensive compensation package with a salary of $125,000, bonus scheme, great pension scheme, generous holiday entitlement, and hybrid/flexible working opportunities.



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