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Customer Service Representative

2 months ago

Wick West Sussex, United Kingdom First Recruitment Services Full time

Customer Service Advisor Job Description

**About the Role**

We are seeking a skilled Customer Service Advisor to join our team at First Recruitment Services. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that orders are fulfilled correctly and resolving any queries or issues that may arise.

**Key Responsibilities**

* Process orders over the telephone with accuracy and efficiency
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Investigate and resolve delivery delays or issues
* Collaborate with warehouse staff to ensure timely order processing

**Requirements**

* Excellent communication and interpersonal skills
* Proficiency in computer software, including Microsoft Office
* Previous experience in a customer service role
* Interest in working within the medical industry

**Benefits**

* Free onsite parking
* Casual dress code
* Company events
* Sick pay after probation

**About the Company**

First Recruitment Services is a leading recruitment agency specializing in placing candidates in a variety of roles. We are committed to providing exceptional service to our clients and candidates alike.

**Location**

This is a full-time permanent position based in Littlehampton, with a competitive annual salary of £22,585. You will work Monday to Friday, 9am to 5pm.