Customer Service Representative

3 weeks ago

Colne, Lancashire, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer feels welcome and valued.

Key Responsibilities

  • Provide top-notch customer service, addressing customer needs and concerns in a friendly and professional manner.
  • Work collaboratively with the team to maintain a clean and welcoming dining area, ensuring high standards of cleanliness and organization.
  • Organize special events and activities to create a fun and engaging atmosphere for customers.
  • Develop and maintain positive relationships with customers, gathering feedback to improve our services.
  • Stay up-to-date with menu offerings and promotions to provide accurate information to customers.

What We're Looking For

We're seeking a friendly, approachable, and customer-focused individual who can work well under pressure. If you're passionate about delivering exceptional customer experiences and have a genuine smile, we'd love to hear from you.

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