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Customer Service Representative
2 months ago
We are seeking a skilled Customer Advisor to join our Pavers team in Colne. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.
About the RoleThis is a part-time opportunity to work 16 hours per week, with a mix of weekend and weekday shifts. You will need good availability to meet the demands of the role.
What We Offer- Competitive hourly rate of \u00a311.70 (\u00a99.60 for 16-17 year olds)
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service
- Company Contribution Pension
- Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPIs in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom