IT Technical Support Specialist

1 day ago


Metropolitan Borough of Solihull, United Kingdom Searchability Full time

About the IT Technical Support Specialist role:

This job is about providing technical support and explaining products to customers. As an IT Technical Support Specialist, you will work with a well-established company specialising in warehouse management solutions located in Solihull.

Key responsibilities:

  • Offer technical support through phone, email, and service desk
  • Resolve customer queries and provide remote assistance
  • Explain products and services to customers

Requirements:

  • Experience in IT support, knowledge of Active Directory, Networking, Office 365, and SQL
  • Strong technical skills and good communication skills
  • Full UK driving license required

Benefits:

  • Hybrid working
  • Free parking
  • Company pension

Estimated salary: £27,500 - £32,000 per year, depending on experience.



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