Technical Support Specialist

3 days ago


Metropolitan Borough of Solihull, United Kingdom Estio Training Limited Full time

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at Estio Training Limited. As an IT Infrastructure Maintenance Expert, you will be responsible for maintaining current staff and business IT equipment, including troubleshooting and setup.

Key Responsibilities:

  • Maintaining current website and updating the website internally.
  • Setup and maintenance of internal networks.
  • Setup and maintenance of internal servers.
  • Repairing IT Equipment.

Requirements:

  • Educational Requirements: 5 GCSEs grades A*-C/9-4 or equivalent, including English Language and Maths.
  • The ability to possess excellent customer service skills and telephone manner.
  • Experience in a similar technical role or a strong interest in the IT/digital world and have excellent organisational skills.

Further Learning Opportunities:

  • You will receive training in how to efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Prioritising systems support tasks and monitor and maintain system performance.
  • Maintain regulatory, legal and professional standards.

Salary: £25,920 per annum (based on 35 hours per week at £6.40 per hour)



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