Medical Secretary

2 months ago

Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time
About the Role

We are seeking an experienced Medical Secretary to join our Surgical Care Group, specifically the Colorectal team, on a fixed-term basis to cover maternity leave.

Key Responsibilities
  • Provide administrative support to consultants and specialty teams, including nurse practitioners and clinicians.
  • Manage and maintain accurate and up-to-date diaries, arrange appointments, and coordinate travel and accommodation.
  • Operate an effective bring-forward system and filing system.
  • Manage and maintain 18-week pathways, including tertiary referrals to external trusts, and ensure accurate recording on the Patient Administration System (PAS).
  • Mentor, train, and supervise relevant staff as required.
  • Support consultants in non-clinical activities, preparing presentation documents and arranging meetings.
Person Specification

Essential Qualifications

  • GCSE/O Level standard or equivalent.
  • RSA/OCR Typing/Word Processing Level 3 or equivalent.
  • RSA/OCR Audio Typing Skills Level 3.
  • Knowledge of medical terminology.
  • Secretarial qualification or equivalent experience.

Desirable Qualifications

  • ECDL or equivalent.
  • Shorthand.

Essential Experience

  • Excellent skills with knowledge and experience of all Microsoft Office packages.
  • Demonstrable experience working in an NHS office environment as a medical secretary.

Skills

  • Ability to communicate professionally at all levels in a helpful and courteous manner.
  • Excellent organisation skills.
  • Excellent word processing and keyboard skills.
  • Ability to organise workload effectively and prioritise to meet deadlines.
  • Ability to work individually or as part of a team.
  • Legible handwriting.
  • Experience or supervising and motivating a team.
  • Time management skills.
  • Excellent interpersonal and influencing skills.

Desirable Skills

  • Understanding of Trust internal policies as appropriate.
  • Knowledge of internal PAS system.

Qualities/Attributes

  • Capability to adapt to most situations.
  • Eager to learn.
  • Ability to maintain control of stressful or sensitive situations.

Other

  • Comply with Trust policies and procedures.
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act.
  • Ability and willingness to undergo further training in accordance with the needs of the post.

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