Fundraising Operations Development Manager

1 month ago

London, Greater London, United Kingdom Sue Ryder Full time
About the Role

Sue Ryder is seeking a highly skilled Fundraising Operations Development Manager to join their team. As a key member of the Fundraising team, you will play a crucial role in leading the implementation and management of Sue Ryder's world-class fundraising operations model.

Key Responsibilities
  • Manage and report on fundraising operations performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
  • Ensure the experiences of key stakeholders align with our strategic aims, as defined in the world-class fundraising operations strategy.
  • Work with key stakeholders to identify new ways of working, to enhance and improve fundraising operations processes and systems, and to develop and manage central process resources.
  • Oversee and help coordinate cross-departmental and cross-organisational fundraising operations projects.
  • Oversee the wider team's prioritisation process and ensure information is available for periodic reviews.
About You

We are looking for a strategic and operational Fundraising Operations Manager with experience of overseeing operational functions within a fundraising environment. You will have a strong understanding of effective fundraising operations, including the ability to translate strategy into operational plans, develop processes to achieve strategic aims, and make recommendations for improvement.

You will have experience leading and delivering projects successfully within clear and communicated timelines, as well as experience working effectively in a complex organisation of a similar scale and breadth of fundraising. You will also have experience of Change Management and Improvement and effective approaches.

You will be able to evaluate processes and workflows holistically to identify areas for improvement and drive process improvement and change. You will have data and technical skills with an understanding of the importance of clean and consistent data for business planning.

What We Offer

Sue Ryder offers a competitive benefits package, including 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), company pension scheme, staff discount with thousands of retailers, refer a friend scheme, and enhanced maternity, paternity and adoption pay.

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