Motor Insurance Claims Specialist

13 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Job Title: Motor Insurance Claims Specialist

We are seeking a highly skilled and motivated individual to join our team as a Motor Insurance Claims Specialist. The ideal candidate will be flexible, adaptable to change, and always looking for ways to improve.

The successful candidate will have a salary of £30,000 - £40,000 per annum, depending on experience.

Key Responsibilities:
  1. Pro-actively manage a caseload of policyholder and third-party claims through to conclusion.
  2. Action new claims within 24 hours of receipt using the client's agreed validation process.
  3. Answer enquiries by phone, using the correct greeting and DPA procedure.
  4. Deal with enquiries via e-mail and in writing, responding in clear and straightforward terms.
  5. Escalate any expressions of dissatisfaction in accordance with the agreed complaints process, ensuring each case handled meets customer expectations and client SLA.
  6. Ensure that claim reserves, payments, and Large Movement Reports are calculated correctly and in accordance with client procedures and service standards.
  7. Investigate and resolve claims in a professional, timely, and pro-active manner.

Requirements:

The ideal candidate should be aware of motor fraud indicators and risk factors for large loss/catastrophic claims, including the escalation process. They should also ensure all policy and procedure documents are read and understood, identifying personal training needs and requesting appropriate training to meet performance targets.



  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Role Summary:We are seeking an experienced Insurance Claims Specialist to join our team as a Senior Technical Claims Handler. This role involves proactively managing a portfolio of motor claims, focusing on high-value bodily injury cases with reserves over £500,000.You will work closely with the Large Loss Team, providing technical expertise and guidance on...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Role SummaryWe are seeking an experienced Commercial Insurance Claims Handler to join our team. This role requires providing an excellent claims service to our clients, ensuring professional and efficient management of all claims from inception to resolution.The ideal candidate will have robust Property, Liability, Marine and Business Interruption insurance...

  • Claims Specialist

    15 hours ago


    Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Remote Work OpportunityJob Overview:We are seeking a highly skilled Senior Technical Claims Handler to join our Large Loss Team as a Claims Specialist. As a key member of the team, you will be responsible for handling a portfolio of motor claims consisting of high-value bodily injury cases with reserves exceeding £500,000.You will work closely with the team...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full time

    Job DescriptionWe are seeking an experienced Claims Resolution Expert to join our team at The Recruiter Ltd. As a key member of our claims handling team, you will be responsible for processing and monitoring claims and client enquiries, as well as managing administrative tasks.Key Responsibilities:Claim Processing: You will be responsible for broking claims...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Reinsurance Technician Job DescriptionAs a Reinsurance Technician, you will be part of a dynamic team that supports Reinsurance clients. The ideal candidate has experience in Insurance Claims or Underwriting and is eager to transition into Reinsurance.The role involves managing client portfolios, processing insurance activities, and securing reinsurance...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full time

    About the RoleWe are seeking an experienced Insurance Claim Specialist to join our team at The Recruiter Ltd. As a key member of our claims handling team, you will be responsible for resolving complex claims and managing client relationships.Key Responsibilities:Claim Resolution: You will be responsible for resolving complex claims, including broking claims...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title: Claims Resolution ProfessionalCV-Library is seeking an experienced Claims Resolution Professional to join our team. The ideal candidate will be responsible for managing a caseload of claims, providing exceptional customer service, and meeting client Service Level Agreements (SLAs).The successful candidate will have a salary of approximately...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    About the RoleWe are looking for a highly organized and motivated Commercial Insurance Claims Handler to join our dynamic team. As a key member of our Claims Specialty Team, you will be responsible for managing claims across different products, including Property, Liability, Marine and Business Interruption insurance claims.To succeed in this role, you will...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    About CV-Library:CV-Library is a leading job board and recruitment agency, dedicated to connecting employers with top talent. As a member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals who share your passion for delivering exceptional results.In this role as a Technical Claims Handler, you will be...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Description:Team Overview:CV-Library's Large Loss Team is responsible for handling complex motor claims involving high-value bodily injury cases. As a Senior Technical Claims Professional, you will be part of a dynamic team that works together to resolve technical issues, provide strategic advice, and contribute to targeted reviews.Key responsibilities...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking a highly skilled Automotive Claims and Liability Expert to join our team. In this role, you will be responsible for managing claims related to automotive accidents, developing and maintaining a full understanding of Acturis, and providing the broking department and clients with claims information and reports as required.The...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title: Third Party Liability Claims HandlerCV-Library is seeking a skilled and motivated individual to join our fast-growing business as a Third Party Liability Claims Handler. The ideal candidate will be able to work independently, manage a caseload of claims, and meet customer expectations while adhering to client Service Level Agreements (SLAs).The...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Summary:Company Overview:CV-Library is a leading job board platform that connects employers with top talent. We are committed to providing excellent customer service and delivering innovative solutions to meet the evolving needs of our clients.The Large Loss Team plays a critical role in supporting our clients' operations, and we are seeking an...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    About the RoleThis is an excellent opportunity to join a long-established construction company as a Contracts Manager for insurance repair works. The ideal candidate will be responsible for scoping and estimating repair works, contracts managing and surveying the works to completion, and submitting accounts while maintaining close relationships with clients...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full time

    Southend-on-Sea, EssexJob OverviewWe are seeking an experienced Insurance Underwriter to join our team at The Recruiter Ltd. This role will involve working on the production of Renewal & Mid-term Amendment quotations in line with Underwriting guides, Service Level Agreements & business operating standards.This is a permanent position offering an excellent...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title: Automotive Claims AdvisorAbout the Role:We are seeking a skilled Intervention Claims Handler to join our dynamic team. In this role, you will be responsible for managing claims effectively and delivering exceptional service in a fast-paced environment.This is an excellent opportunity for a motivated individual to develop their skills and expertise...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full time

    About the RoleAs a Data Integrity Technician with The Recruiter Ltd, you will be responsible for reviewing claims data to identify potential areas for improvement. This includes analyzing loss reports, calculating RI implications, and developing relationships with stakeholders.Key Responsibilities:Data Review and Analysis: Thoroughly review claims data to...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Description:We have an exciting opportunity for a Specialist Insurance Trader to join our team at CV-Library. The successful candidate will be responsible for quoting, converting, and retaining business for a range of specialist home insurance products within the eTrade channels.About the Role: Evaluate customer risk profiles and provide personalized...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom The Recruiter Ltd Full time

    Insurance Broker Team MemberOur insurance broker is looking for a skilled Insurance Broker Team Member to join their team in Southend on Sea, Essex.Job Type: PermanentRef: SJP230707In this role, you will work closely with clients to understand their insurance needs and provide tailored solutions.You will also be responsible for managing client relationships,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Cooks Motor Group Full time

    Job SummaryWe are seeking an Automotive Brand Marketing Specialist to join our team at Cooks Motor Group. As a key member of our sales team, you will be responsible for delivering outstanding customer experiences and promoting our world-class brands.Key ResponsibilitiesManage the movement and security of retail vehicles, maintaining accurate records and...