Insurance Claims Specialist

4 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time

Role Summary:

We are seeking an experienced Insurance Claims Specialist to join our team as a Senior Technical Claims Handler. This role involves proactively managing a portfolio of motor claims, focusing on high-value bodily injury cases with reserves over £500,000.

You will work closely with the Large Loss Team, providing technical expertise and guidance on strategy, tactics, and key developments. Your primary responsibility will be to manage claims caseloads, ensuring compliance with Group philosophy, claims handling procedures, and service levels.

The ideal candidate will have strong working knowledge of personal injury claims, with experience in serious injury handling. You should also possess excellent communication skills, the ability to prioritize tasks effectively, and a willingness to develop self and new skills.

Main Responsibilities:

  • Managing claims caseloads according to Group philosophy, claims handling procedures, and service levels.
  • Controlling claim costs by achieving the most economical settlement through good use of liability and quantum arguments and effective negotiation.
  • Maintaining accurate reserves and file discipline, ensuring timely case review and adherence to SLAs and Court timetables.
  • Participating in trials and conferences with Counsel where necessary.

Key Skills and Knowledge:

  • Strong and current working knowledge of personal injury claims with handling experience in serious injury.
  • Excellent technical knowledge and application of relevant laws, regulations, and industry standards.
  • Good understanding of medical disciplines required in investigating personal injury claims at all levels of severity.
  • Able to demonstrate an understanding and application of claims negotiation, liability decision making, and cost potential.

Salary Estimate: The estimated salary for this role is £60,000 - £80,000 per annum, depending on location and experience.



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