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Scheduling Coordinator

2 months ago


Telford, Telford and Wrekin, United Kingdom City and County Healthcare Group Ltd Full time
Job Description

Job Summary

We are seeking a highly skilled and organized individual to join our team as a Scheduling Coordinator. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.

Key Responsibilities

  • Provide a professional and efficient telephone service to our clients and staff, responding to queries and resolving issues in a timely manner.
  • Collate and investigate information to resolve client queries and concerns.
  • Work collaboratively with our team to ensure seamless service delivery and high levels of customer satisfaction.
  • Develop and maintain accurate records and reports to support service delivery and quality improvement.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Highly organized and able to prioritize tasks effectively to meet deadlines.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality results.

What We Offer

  • A competitive salary and benefits package, including a generous holiday allowance and opportunities for professional development.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to work with a leading healthcare provider, making a positive impact on the lives of our clients and communities.

About Us

City and County Healthcare Group Ltd is a leading provider of healthcare services, committed to delivering high-quality care and support to our clients. We are passionate about making a positive difference in the lives of our clients and communities, and we are seeking like-minded individuals to join our team.