Customer Support Team Lead

6 days ago


Rotherham, Rotherham, United Kingdom Hammonds Furniture Limited Full time
About the Role:

We are looking for a highly motivated and organized individual to join our team as a CUSTOMER SUPPORT TEAM LEAD. The ideal candidate will have previous experience working in a customer-facing role, preferably in a similar industry, and will possess excellent communication and problem-solving skills.

As a CUSTOMER SUPPORT TEAM LEAD, you will be responsible for managing a team of customer support representatives, providing guidance and coaching to ensure that customers receive exceptional service. You will also be responsible for resolving complex customer issues, improving processes and procedures, and collaborating with other departments to achieve business objectives.

The estimated salary for this role is £32,000 - £37,000 per annum. We offer a range of benefits, including 29 days holiday moving to a maximum of 33 days (inclusive of Bank Holidays), continued professional development, training and learning support, life assurance, cycle to work scheme, and access to Perkbox discount platform.

Benefits include free uniform, free DBS check, and Care First employee assistance program including free counselling.

  • Rotherham, Rotherham, United Kingdom B&M Retail Full time

    About B&M Retail">B&M Retail is a leading UK retailer with a commitment to excellence in customer service and store standards. We're seeking a skilled Floor Manager to join our store team in College Street, Rotherham.">Job Description">This is a full-time role requiring flexibility with your working pattern. As a Floor Manager, you'll support the Store...


  • Rotherham, Rotherham, United Kingdom The Pet Vet Full time

    We're seeking a highly skilled Customer Experience Team Lead to join our team at The Pet Vet Rotherham.About the RoleAs a Customer Experience Team Lead, you'll be responsible for delivering exceptional customer service and leading our team of Customer Experience Coordinators. Your primary focus will be on creating a welcoming and efficient environment for...


  • Rotherham, Rotherham, United Kingdom Waste Investigations Support & Enforcement Limited Full time

    Job Description:The Environmental Support and Enforcement Team Manager will be responsible for patrolling the borough in an intelligence-led manner, enforcing legislation as authorized, and issuing on-the-spot Fixed Penalty Notices.Main Responsibilities include:Brand Ambassador for the local authority and WISEPatroting the borough according to a deployment...


  • Rotherham, Rotherham, United Kingdom The Human Support Group Limited Full time

    Care Coordination RoleJoin our team as a Care Coordinator and contribute to the delivery of exceptional community care services. You'll have the opportunity to work with a talented group of professionals, making a real difference in the lives of our clients.Key ResponsibilitiesAs a Care Coordinator, you'll be responsible for:Managing client care plans and...


  • Rotherham, Rotherham, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Rotherham, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Rotherham, Rotherham, United Kingdom Mamas & Papas Full time

    Role OverviewThe role of a Store Supervisor at Mamas & Papas is to lead a small team of Sales Consultants and work closely with the store manager to achieve store results and deliver an exceptional customer experience. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and maintaining high standards of customer...

  • Sales Team Lead

    3 weeks ago


    Rotherham, Rotherham, United Kingdom Mamas & Papas Full time

    We are expanding our family at Mamas & Papas, seeking a highly skilled Sales Team Lead to join our Meadowhall store team. This is an exciting opportunity for an experienced retail professional to take on a leadership role and contribute to our award-winning business.About UsMamas & Papas is a leading retailer of baby and children's products, dedicated to...


  • Rotherham, Rotherham, United Kingdom Applied Power Engineering Full time

    Are you a skilled professional with a passion for delivering high-quality power solutions?We are seeking a Generator Installation Site Supervisor to lead complex projects and drive excellence in power generation installations.As a key member of our team, you will be responsible for leading installation teams across the UK, ensuring timely project delivery...


  • Rotherham, Rotherham, United Kingdom CV-Library Full time

    Job Title: Depot ManagerWe are looking for a highly skilled Depot Manager to join our team in Dinnington, Yorkshire. As a key role, you will be responsible for managing a team of retail professionals and driving sales growth in our depot.Company Overview:The Recruitment Co. is a leading recruitment agency specializing in retail management roles. We pride...

  • Estimator Team Lead

    3 weeks ago


    Rotherham, Rotherham, United Kingdom WEC Group Ltd Full time

    Location: Yorkshire Hours of Work: Monday-Thursday 0800-1700 Friday 0800-1600 We are seeking an experienced Senior Estimator to join our team. This is a fantastic opportunity for individuals with strong technical skills in estimating software and Microsoft Excel. As a Senior Estimator, you will play a crucial part in team development, work on exciting...

  • Kitchen Team Lead

    3 weeks ago


    Rotherham, Rotherham, United Kingdom Mitchells & Butlers Full time

    ResponsibilitiesAs a Part Time Chef, your duties will include preparing everything needed before service, cooking food to a high standard, and maintaining the highest standards of cleanliness and safety. You will have the opportunity to work with a talented team of chefs and restaurant staff to deliver exceptional customer experiences.


  • Rotherham, Rotherham, United Kingdom Screwfix Direct Ltd Full time

    The Ideal Candidate:We're looking for a friendly, flexible, and reliable individual to join our Store Support Team as a Store Support Team Member. In this dynamic role, you'll play a vital part in delivering outstanding customer experiences and making our store a welcoming space for everyone.Your excellent communication skills, combined with your ability to...

  • Senior Support Lead

    1 week ago


    Rotherham, Rotherham, United Kingdom Voyage Care Full time

    Company OverviewVoyage Care is a sector leading organisation that values individuals with unique experiences and skills.We're committed to creating a welcoming environment where colleagues can feel valued and supported in their roles.Job SummaryThis exciting role for a Senior Support Worker offers an opportunity to join our management team in Rotherham,...

  • Culinary Team Lead

    2 months ago


    Rotherham, Rotherham, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking a highly skilled and experienced Sous Chef to join our kitchen team in Rotherham, United Kingdom. As the second-in-command, you will assist the Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food...


  • Rotherham, Rotherham, United Kingdom Pick for Britain Full time

    As a key member of the Pick for Britain team, you will play a vital role in ensuring customers have a seamless experience. Your responsibilities will include investigating customer queries, understanding their needs, and providing solutions.Authorise and investigate transactions within agreed KPIsGather essential information from customers and businesses to...

  • Support Agent

    3 weeks ago


    Rotherham, Rotherham, United Kingdom Pick for Britain Full time

    We are seeking a highly skilled Customer Experience Support Agent to join our team at Pick for Britain. In this role, you will be responsible for delivering exceptional customer experiences by investigating queries, gathering information, and providing solutions.Authorise and investigate transactions in accordance with established guidelinesCollect necessary...


  • Rotherham, Rotherham, United Kingdom Runwood Homes Limited Full time

    Are you an experienced care professional looking for a new challenge? Do you have a passion for delivering person-centred care with compassion and empathy? We are seeking a skilled Nighttime Care Team Lead to join our team at Runwood Homes Limited.As a Nighttime Care Team Lead, you will play a key role in ensuring the delivery of high-quality care to our...

  • Senior Care Team Lead

    3 weeks ago


    Rotherham, Rotherham, United Kingdom Methodist Homes Full time

    About the RoleAs a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide high-quality care to our residents, enabling them to live later life well. Your duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support...


  • Rotherham, Rotherham, United Kingdom Voyage Care Full time

    Join Voyage Care and contribute to making a positive impact on the lives of individuals with autism, acquired brain injury, complex mental health needs and challenging behaviours.We are currently searching for a dedicated Senior Support Worker to join our residential service in Rotherham. As a member of our management team, you will play a key role in...

  • Bakery Assistant

    1 month ago


    Rotherham, Rotherham, United Kingdom AF Blakemore & Son Ltd Full time

    Key ResponsibilitiesAs a Bakery Assistant at Greggs within our SPAR Customer Team Member role, you will be responsible for:Preparing all hot and cold food for our valued customers.Managing ovens when cooking hot food items to ensure high-quality products.Demonstrating a thorough understanding of menu items and explaining options to customers...